If you simply change your mind or make the wrong decision on either full price or sale items we will provide a refund within 21 days from the date of purchase if the item is unworn, in its original condition with tags attached and there is proof of purchase. The only exception to this policy is shapewear (eg Shatobu) and underwear due to health and safety reasons, in which case a refund will not be given.

 

If you simply change your mind or make the wrong decision on either full price or sale items we will exchange or issue a credit note within 21 days from the date of purchase if the item is unworn, in its original condition with tags attached and there is proof of purchase.

We will exchange, issue a credit note or refund an item if it is faulty as a result of manufacturer error and proof of purchase is provided.

For returns on lay-by items, the Refund and Exchange policy applies from the date of lay-by finalisation. Table Eight stores will exchange, issue a credit note or refund an item if it is faulty as a result of manufacturer error and proof of purchase is provided.

Gift Vouchers cannot be replaced if lost or stolen. Gift Vouchers cannot be exchanged for cash. The Gift Voucher amount will be verified on the receipt docket. No change is given and any balance that remains will be returned to the customer in the form of a Gift Voucher receipt for future purchases. Gift Vouchers expire 12 months after purchase. Any balance that remains after expiry will not be available for redemption.

The above policies are not intended to override or limit your statutory rights in anyway.

Click here for David Jones policies and proceedures